Cookie Policy
Understanding how we use cookies and tracking technologies to enhance your browsing experience while respecting your privacy choices.
Company Information
VM6 Networks LTD
Company Number: 16553775
What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us improve your browsing experience, remember your preferences, and understand how visitors use our site. Cookies contain information that is transferred to your computer's hard drive and stored there.
We use cookies to enhance your user experience, provide personalized content, analyze website performance, and ensure the security of our services. This policy explains what cookies we use, why we use them, and how you can manage your cookie preferences.
How We Use Cookies
We use cookies for several important purposes:
Essential Functions
- Authentication: Keep you logged in to your client area
- Security: Protect against fraudulent activity and security threats
- Preferences: Remember your language and regional settings
- Navigation: Help our website function properly across pages
- Shopping Cart: Maintain your service selections during checkout
Types of Cookies We Use
| Cookie Type | Purpose | Duration | Required |
|---|---|---|---|
| Strictly Necessary | Required for core functionality (e.g. login, security, payment processing) | Session or short-term | ✓ |
| Performance | Collect anonymous usage data and analytics (e.g. Google Analytics) | Up to 2 years | ✗ |
| Functionality | Remember settings like language, region, and user preferences | Up to 1 year | ✗ |
| Marketing | Track habits to deliver targeted ads and measure campaign effectiveness | Up to 1 year | ✗ |
Third-Party Cookies and Services
We may use third-party tools and services that set their own cookies. These providers have their own cookie and privacy policies which you should review:
Third-Party Services
- Google Analytics: Website traffic analysis and user behavior insights
- Google Tag Manager: Marketing tag and tracking code management
- Facebook Pixel: Social media advertising and conversion tracking
- PayPal/Stripe: Payment processing and fraud prevention
- Live Chat Systems: Customer support and communication tools
- CDN Services: Content delivery and website performance optimization
Note: Each third-party service operates under its own privacy policy. We recommend reviewing their cookie policies for detailed information about their data practices.
Managing Your Cookie Preferences
You have several options for managing cookies on our website:
Cookie Control Options
You can manage or disable cookies through various methods:
- Cookie Banner: Use our cookie consent banner when you first visit our site
- Browser Settings: Configure cookie preferences in your web browser
- Privacy Settings: Adjust settings in your browser's privacy section
- Third-Party Opt-outs: Use provider-specific opt-out tools
Browser-Specific Cookie Management
Here's how to manage cookies in popular web browsers:
Browser Cookie Settings
- Google Chrome: Settings → Privacy and Security → Cookies and other site data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Cookies and site permissions → Cookies and data stored
- Internet Explorer: Tools → Internet Options → Privacy → Advanced
For more detailed instructions, visit www.allaboutcookies.org.
Legal Basis for Cookie Use
We rely on different legal bases for processing cookies depending on their purpose:
Legal Foundations
- Legitimate Interest: Essential cookies necessary for website functionality and security
- Consent: Analytics, marketing, and non-essential cookies (where consent is obtained)
- Contract Performance: Cookies necessary to provide services you've requested
- Legal Obligation: Cookies required to comply with legal requirements
Impact of Disabling Cookies
Important Considerations
Disabling certain cookies may affect your experience on our website:
- Essential Cookies: Disabling these may prevent core website functions from working properly
- Authentication: You may need to log in repeatedly to access your client area
- Preferences: Settings and customizations may not be saved between visits
- Shopping Cart: Items may not persist during the checkout process
- Performance: We may not be able to optimize your browsing experience
Data Protection and Privacy
We are committed to protecting your privacy and personal data in accordance with applicable data protection laws, including GDPR. Cookie data is handled with the same care as other personal information:
- Data Minimization: We only collect cookie data necessary for stated purposes
- Purpose Limitation: Cookie data is used only for the purposes disclosed
- Retention Limits: Cookies are stored only for as long as necessary
- Security Measures: Cookie data is protected with appropriate technical safeguards
- Your Rights: You can exercise your privacy rights regarding cookie data
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will:
- Update the "Last Updated" date at the bottom of this page
- Notify users through our website or email where appropriate
- Provide clear information about what has changed
- Obtain renewed consent where required by law
Please check this page periodically for the latest version of our Cookie Policy.
Questions About Cookies?
If you have questions about our cookie usage or need assistance managing your cookie preferences, please contact us:
- Email: info@vm6.co.uk
- Support Portal: Submit a ticket through your client area
- Phone: +44 20 7946 0958
- Live Chat: Available 24/7 on our website
Our privacy team will respond to cookie-related inquiries within 48 hours.
This page was updated on 28th March 2025 and replaces the prior version in its entirety.